Privacy Policy

1. Information We Collect

We collect information you provide directly, information created when you use YSE, and limited technical information needed to operate the service.

• Account information: email address, Apple or Google sign-in identifier, display name, user ID, avatar, cover image, bio, birthday, city, gender, account settings, and privacy preferences.
• Content you upload: outfit posts, product listings, titles, descriptions, tags, images, videos, comments, replies, profile photos, chat attachments, and payment screenshots.
• Shopping and order information: cart items, product details, seller email, payment method selection, shipping name, shipping address, phone number, order status, points usage, and related order records.
• Social and safety activity: follows, followers, saved items, likes, shares, comments, messages, blocked users, reports, notifications, and support messages.
• Device and service information: authentication tokens, push notification device tokens, platform type, request metadata, log data, and approximate service diagnostics used to keep the app secure and reliable.

2. How We Use Information

We use collected information to provide and improve YSE, including to:

• Create and manage your account, sign you in, and keep your session secure.
• Show profiles, outfit feeds, product listings, carts, saved items, orders, notifications, and chat conversations.
• Process shopping activity, payment confirmation details, merchant uploads, delivery information, and customer support requests.
• Store and display content you choose to upload, including public or profile-visible posts, products, comments, media, and profile information.
• Enable safety controls such as privacy settings, blocking, reporting, account deletion, and moderation.
• Detect errors, prevent abuse, protect users, maintain the service, and improve app performance.

3. Sharing of Information

We do not sell your personal information. We may share information in the following limited situations:

• With other users: information you make public or visible in YSE, such as your profile, outfit posts, product listings, comments, follows, and public activity, may be seen by other users according to your settings.
• For orders: relevant order, delivery, and contact information may be used to help complete purchases, delivery, payment review, and seller/customer communication.
• With service providers: we use providers such as hosting, database, cloud storage, authentication, and notification infrastructure to run YSE.
• For legal and safety reasons: we may disclose information if required by law, to protect rights and safety, to investigate abuse, fraud, or security issues, or to enforce our policies.

4. Storage and Security

YSE stores app data using secure backend services, databases, and cloud storage. We use technical and organizational measures intended to protect your information, including token-based authentication and controlled access to service infrastructure.

No online service can guarantee absolute security. Please keep your device, Apple ID, Google account, and YSE login secure.

5. Your Choices and Rights

• You can update certain profile details, privacy settings, message preferences, and block settings inside the app.
• You can delete content such as your own posts or products where the app provides deletion controls.
• You can request account deletion in the app. Account deletion is designed to remove or deactivate your account and associated photos, posts, saved items, products, notifications, chats, avatar, cover image, and related account data, subject to records we may need to keep for security, legal, dispute, or transaction reasons.
• You can choose whether to provide optional information, but some features may not work without required data such as an email, shipping address, phone number, or uploaded media.

6. Data Retention

We keep information for as long as needed to provide YSE, maintain your account, complete transactions, comply with legal obligations, resolve disputes, enforce policies, and protect users. When you delete your account or content, we take reasonable steps to delete or de-identify related information unless retention is necessary for legitimate operational, legal, safety, or transaction purposes.

7. Children

YSE is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to YSE, please contact us so we can review and take appropriate action.

8. Third-Party Services

YSE may rely on third-party services such as Apple Sign in with Apple, Google Sign-In, Render hosting, PostgreSQL database services, Google Cloud Storage, and push notification infrastructure. Their handling of information is governed by their own privacy policies where applicable.

9. International Processing

Your information may be processed and stored in countries or regions other than where you live. By using YSE, you understand that information may be transferred to and processed by service providers that help us operate the app.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and may provide notice through the app or another appropriate method.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your data, please contact us through the support, report, or account options available in the YSE app, or through the contact information listed on the YSE App Store page.